Privacy Policy
Last updated: 4 September 2026
So Yellow Studio ("So Yellow Studio", "we", "us", or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information may be processed when you visit our website or choose to contact us.
So Yellow Studio operates in South Africa and this Privacy Policy is intended to address applicable South African privacy requirements, including the Protection of Personal Information Act 4 of 2013 ("POPIA"), where applicable.
1. About So Yellow Studio
So Yellow Studio is a studio operating in South Africa.
For privacy-related questions, requests, or concerns, please contact:
Email:jennieterblanche@gmail.com
2. Information we may receive
Our website does not currently contain:
- contact forms;
- newsletter sign-up forms;
- account registration;
- user accounts;
- customer login systems; or
- online payment or checkout forms.
You may nevertheless choose to contact So Yellow Studio through the email or WhatsApp buttons provided on the website.
If you contact us, we may receive information that you voluntarily provide, such as:
- your name;
- email address;
- telephone or WhatsApp number;
- the contents of your message; and
- other information you choose to provide.
3. How we use information you provide
If you contact us, we may use the information you provide to:
- respond to your enquiry;
- communicate with you;
- provide information about our services;
- provide or arrange services you request;
- maintain appropriate business records;
- deal with enquiries or complaints; and
- comply with applicable legal obligations.
We do not use information collected through our website to create advertising profiles.
4. Email
Our website provides an email button that allows you to contact So Yellow Studio.
If you choose to use it, your communication will be processed through your email provider.
So Yellow Studio may retain correspondence and contact information for as long as reasonably necessary to respond to your enquiry, provide services, maintain appropriate business records, resolve disputes, or comply with legal obligations.
5. WhatsApp
Our website provides a WhatsApp button that allows you to contact So Yellow Studio.
If you choose to use WhatsApp, your interaction takes place through WhatsApp and its services.
WhatsApp may process personal information according to its own privacy policy and terms.
So Yellow Studio does not control how WhatsApp processes information within its service.
6. Cloudflare Web Analytics
So Yellow Studio uses Cloudflare Web Analytics to understand general website usage and performance.
Cloudflare describes its Web Analytics service as privacy-focused and states that it does not use cookies or local storage for its analytics measurements.
The service may provide general website usage and performance information, which we use to understand and improve the website.
Cloudflare is a third-party service and its own privacy policies and terms apply to its processing.
7. YouTube
Our website contains embedded YouTube videos.
We use YouTube's privacy-enhanced embedding mode, using the youtube-nocookie.com domain where applicable.
When you interact with an embedded YouTube video, YouTube may process technical information and information relating to your use of the video player.
YouTube is a third-party service and its processing of information is governed by Google's and YouTube's applicable policies and terms.
8. Google Fonts
So Yellow Studio does not use Google Fonts.
The website uses standard system fonts such as Arial and Helvetica. No Google Fonts CDN or Google Fonts service is intentionally used.
9. Google Search
Our website may be crawled and indexed by search engines, including Google Search.
Search engine indexing allows people to discover publicly available website content through search engines.
So Yellow Studio does not use Google Analytics merely because the website is indexed by Google Search.
Google operates its search service independently and its own policies apply to information processed through that service.
10. Sharing of personal information
We do not sell or rent your personal information.
Where necessary, information may be shared with:
- service providers that assist us in operating our business or website;
- technology providers whose services you choose to use;
- professional advisers;
- authorities where legally required; or
- other parties where disclosure is permitted or required by applicable law.
Third-party services such as Cloudflare, YouTube, WhatsApp, Google Search, and email providers operate under their own terms and privacy policies.
11. International processing
Some third-party service providers used by or accessed through our website may process information outside South Africa.
Where this occurs, the relevant third party's policies, contractual arrangements, and applicable laws may govern that processing.
12. Direct marketing
Our website does not contain a newsletter sign-up or marketing opt-in form.
We do not use information collected through our website to send unsolicited electronic direct marketing.
If our direct marketing practices change in the future, we will update our practices and policies as required by applicable law.
13. Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, protect our legitimate interests, or comply with applicable legal obligations.
15. Your rights under POPIA
Subject to applicable legal conditions and limitations, you may have rights to:
- request confirmation of whether we hold personal information about you;
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion or destruction of personal information where applicable;
- object to certain processing;
- object to processing for direct marketing purposes; and
- lodge a complaint concerning the processing of your personal information.
To exercise an applicable privacy right, please contact us using the details below.
16. Privacy requests
To make a privacy-related request or ask a question about your personal information, contact:
So Yellow Studio
Email:jennieterblanche@gmail.com
South Africa
17. Complaints
If you have a concern about how your personal information has been handled, we encourage you to contact So Yellow Studio first so that we can attempt to resolve the matter.
You may also have the right to lodge a complaint with theInformation Regulator of South Africa.
18. Children
Our website is not specifically directed at children.
We do not knowingly request personal information from children through forms or account registration.
19. Third-party websites and services
Our website may contain links to or content provided by third parties.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
You should review the applicable policies of third-party services before providing them with personal information.
20. Changes to this Privacy Policy
We may update this Privacy Policy when our website, business practices, technology, or applicable legal requirements change.
The latest version will be published on this page.
21. Contact
For privacy questions, requests, or concerns:
So Yellow Studio
Email:jennieterblanche@gmail.com
South Africa